Need help with your account, billing, or app behavior? We are available and ready to help.
Last Updated: February 18, 2026
Fastest way to get help: Email support@shorelinedev.com and include your app account email plus a short description of the issue.
Subscriptions are managed by Apple through your Apple ID settings.
Apple Billing SupportMost requests are answered within 1 to 2 business days.
Priority handling for login and access problems, typically within 24 hours on business days.
Verify your email and password, then retry. If needed, use the password reset flow in the app. If access still fails, contact support and include the email associated with your account.
Open iPhone Settings, tap your Apple ID, then Subscriptions. Select AI Stock Insights and choose Cancel Subscription. Apple manages billing and refunds.
In the app, go to Settings and use Delete Account. This permanently removes your account and associated app data.
Check your network connection, then close and reopen the app. If the issue continues, send a screenshot and approximate timestamp so we can investigate quickly.
No. AI Stock Insights is an informational and educational research tool. It does not provide investment, financial, or trading advice.
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